Privacy Policy

1. Information We Collect

We collect both personal information and non-personal information in order to provide and improve our services.

1.1 Personal Information

We may collect personal information when you:

• Sign up for our courses or services
• Contact us via email or forms
• Make a purchase through our Website

Types of personal information we may collect include:

• Name
• Email address
• Payment details (processed securely through Stripe; we do not store your complete payment information)
• IP address (for security, fraud prevention, and analytics)

1.2 Non-Personal Information

We may also collect non-personal information to improve your experience and enhance our Website, such as:

• Browser type
• Device information
• Geolocation data (approximate)
• Website usage data (pages visited, time on site, etc.)

2. How We Use Your Information

We use the information we collect to:

• Provide access to our courses and related services
• Process payments securely through Stripe
• Respond to inquiries and provide customer support
• Improve our Website, course content, and overall user experience
• Send marketing communications (where legally permissible and with your consent where required)

We do not sell your personal information to third parties.

3. How We Share Your Information

We may share your information with trusted third-party service providers who assist us in operating our Website or delivering our services, including:

• Payment Processors (e.g., Stripe): To process and verify your payment information securely.
• Email Marketing Platforms (e.g., Mailchimp, ConvertKit): To send course updates, promotions, or newsletters (only if you’ve opted in).
• Hosting & Analytics Providers: To help analyze user activity and improve site performance.

These third parties are contractually obligated to protect your data and use it only for purposes we specify, in compliance with applicable privacy laws.

Embedded market-data services. Some market-tool pages embed third-party services, including TradingView widgets and the Darqube ETF screener. Loading an embedded widget can connect your browser directly to that provider’s servers. TradingView states that its services and widgets may collect device information, including IP addresses, and analytics about their use. Read TradingView’s Privacy Policy for details about its data practices.

4. How We Protect Your Information

We implement reasonable security measures designed to protect your personal information from unauthorized access, loss, misuse, or disclosure. These measures include, but are not limited to:

• SSL Encryption: To secure data during transmission.
• Secure Payment Gateways (Stripe): We never store full payment details on our servers.
• Restricted Access: Only authorized personnel can access personal information.

Despite these efforts, no data transmission or storage system can be guaranteed to be 100% secure. By using our Website, you acknowledge that you do so at your own risk.

5. Your Rights Under Privacy Laws

5.1 Australian Privacy Laws

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:

• Access your personal information
• Request corrections to any inaccuracies
• Lodge a privacy complaint if you believe your rights have been breached

5.2 GDPR (For EU/EEA Residents)

You may have the right to:

• Access, correct, or delete your personal data
• Data portability (receive your personal data in a usable format)
• Withdraw consent for marketing communications at any time

5.3 CCPA (For California Residents)

You may have the right to:

• Know what personal information we collect
• Request deletion of your personal data
• Opt out of the sale of your personal information (we do not sell data)

To exercise any of these rights, please contact us at: support@stockeducation.com

We will respond to your request in accordance with applicable laws. You may also lodge a complaint with a local data protection authority if you are not satisfied with our handling of your request.

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your user experience, which may include:

• Remembering your preferences (e.g., login details)
• Analyzing Website usage (e.g., Google Analytics)
• Providing targeted marketing (where applicable)

Google Ads conversion measurement. StockEducation uses a Google Ads tag to measure advertising performance, including registration conversions. Ad-click identifiers and registration-event information can help Google connect an action on our Website with an earlier advertising interaction. Google describes conversion cookies whose names begin _gcl_ and whose default lifetime is 90 days.

Advertising and remarketing cookies. Depending on your cookie choices and Google settings, Google advertising technologies can also support personalized ads and remarketing, which means reaching people who previously visited a website. Google describes cookies such as IDE for ad personalisation. This description of Google’s technology does not establish that StockEducation currently runs a remarketing campaign.

Your choices. Use the cookie consent settings to manage Website cookies, including the Marketing category. You can also manage Google ad personalisation and ads on Google partner sites, or block and delete cookies using your browser settings. Changing personalized-ad settings does not by itself disable conversion measurement. Read Google’s cookie explanation for its cookie purposes and lifetimes.

You can manage your cookie preferences or disable cookies entirely through your browser settings, though this may affect certain features on our Website.

Regional cookie information. Read the cookie policy for Australia, the EEA and Switzerland, or the United Kingdom. Visitors in the United States can use our US opt-out preferences page.

7. Payment Security

All credit or debit card payments are handled exclusively by Stripe. We do not store complete payment details on our servers. For additional details on Stripe’s security measures, visit: https://stripe.com

8. Marketing Communications

If you opt in to receive marketing or promotional emails, we may use your personal information to send you:

• Course updates
• Special offers
• Educational content

You can unsubscribe from marketing emails by clicking the “unsubscribe” link in any email we send or by contacting us directly.

9. Changes To This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated Effective Date. Your continued use of the Website after such updates constitutes your acceptance of the revised terms.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Stock Education Publishing Pty Ltd
Attention: Privacy Officer
ABN 14 700 917 960
Registered office: Suite 2, Level 3, 7-15 Macquarie Place, Sydney NSW 2000
Email: support@stockeducation.com
Phone: +61 419 763 499

To make a privacy complaint, email us with the subject line Privacy Complaint. We will acknowledge the complaint and investigate it. If we do not respond within 30 days, or you are not satisfied with our response, you may lodge a written complaint with the Office of the Australian Information Commissioner (OAIC).

11. Artificial Intelligence (AI) Tools & Data Usage

StockEducation.com provides a range of AI-powered tools, which may include (but are not limited to) portfolio trackers, stock analyzers, calculators, and AI-assisted chat or research features (collectively, “AI Tools”).

11.1 User Inputs & Prompts

When you use our AI Tools, you may voluntarily submit information such as text prompts, portfolio data, strategy preferences, or other inputs (“AI Inputs”).

• AI Inputs are processed solely for the purpose of generating the requested output or analysis.
• We do not require you to submit personal information within AI prompts.
• You are responsible for ensuring that any information you submit does not contain sensitive personal data unless necessary.

11.2 Storage & Retention

• AI Inputs may be temporarily stored to operate, debug, secure, and improve our services.
• Where stored, AI Inputs are retained only for as long as reasonably necessary for these purposes, unless a longer retention period is required by law.
• We may anonymise or aggregate AI Inputs so they can no longer be linked to an identifiable individual.

11.3 AI Service Providers & Vendors

To deliver AI functionality, we may rely on trusted third-party AI and cloud service providers. Providers currently identified on our production AI tools include OpenAI and Perplexity. The provider used varies by tool, and each relevant tool page should identify the current provider or providers.

• These providers may process AI Inputs on our behalf strictly under contractual obligations.
• We do not permit vendors to use your identifiable personal data for their own marketing purposes.
• Where possible, AI Inputs are processed in a manner that minimises personal identification.

11.4 Overseas Processing & APP 8

OpenAI and Perplexity are headquartered in the United States. Depending on the tool and provider infrastructure, AI Inputs and related service data may be processed in the United States or in other countries where those providers or their service providers operate.

• Before disclosing personal information to an overseas recipient, we take reasonable steps appropriate to the circumstances to require handling that is consistent with the Australian Privacy Principles, subject to any applicable exception.
• We minimise the personal information sent to AI providers and instruct users not to include sensitive personal information in prompts.
• Where an overseas recipient mishandles personal information, Stock Education Publishing Pty Ltd may remain accountable under Australian privacy law.

11.5 Model Training & Improvement

• AI Inputs are not used to train public or open AI models in a way that identifies you.
• We may use anonymised, aggregated, or de-identified data to improve the performance, reliability, and safety of our AI Tools.
• No human reviews AI prompts for training purposes unless required for quality assurance, safety, or legal compliance.

11.6 Opt-Out Options

Where applicable, you may:

• Choose not to use AI-powered features
• Contact us to request restrictions on how your AI Inputs are processed

Please note that opting out of certain AI processing may limit functionality of specific tools.

11.7 Data Access, Deletion & Export

Subject to applicable law, you may request:

• Access to personal data associated with your account
• Deletion of stored AI Inputs linked to your account
• Export of your personal data in a portable format

Requests can be made by contacting support@stockeducation.com. We will respond in accordance with applicable privacy laws.

11.8 Automated Decision-Making Disclaimer

Our AI Tools provide educational and informational outputs only. They do not constitute financial advice, automated decision-making, or legally binding recommendations. Final investment decisions remain solely your responsibility.

12. Internal Glossary Mailer and Google Account Data

StockEducation Glossary Mailer is an internal editorial notification tool. With the account owner’s authorization, it uses Google’s email-send permission (gmail.send) and basic account email identity to send a glossary completion message from an authorized team account to a designated editor. It does not request permission to read, search, modify or delete Gmail messages and does not access website visitors’ Google accounts.

For this purpose, we keep the Google authorization credentials, authorized sender and configured recipient addresses, email thread identifiers and batch status in access-restricted server configuration and records. We use those details only to verify the sender, deliver the completion message and avoid duplicate sends. The outgoing message contains completed glossary page links and a short quality-check summary. Google processes the message for delivery, and the designated recipient receives it. We do not sell Google account data, use it for advertising or provide it to the glossary content-generation model.

The account owner can revoke this access through Google Account settings. For questions or removal of our stored authorization, contact support@stockeducation.com. See the StockEducation Glossary Mailer information page for the tool’s purpose and controls.

By using StockEducation.com, you acknowledge that you have read, understood, and agree to this Privacy Policy.